Upon completion of the course, students are expected to be able to:

• Know the factors that shape the field of organization and administration of health services

• Evaluate the factors that determine the optimal organization and administration of health services, using information technology in education (IT)
• Apply knowledge in their professional career in matters of organization, administration, economy, and management of health services, e.g., in terms of decision-making, delegation, conflict management, and control of the work produced by health services
  

• Adaptation to new situations
• Decision making
• Demonstration of social, professional and ethical responsibility
• Efficient search, analysis, and synthesis of data and information using the essential technologies
• Exercise criticism and self-criticism
• Independent Assignment
• Promotion of free, creative and inductive thinking
• Respect for diversity and multiculturalism

The course introduces the fields of organization, management, and coordination of health service activities, which ensure their effective and efficient operation.

The course is divided into the following sections:

• The field of health at national and international level
• Leadership and management in health services
• Entrepreneurship and health services
• Human resource management in health services
• Administrative science in the field of health
• Information technology and health indicators
• Health decision making
• Health economics
• Human capital and innovation
• Health technology management
• Sociology of health
• Quality and assurance in health services
• Review

Final written exam at the end of the semester (100% of the final grade) that will include short answers and/or closed-ended (e.g., multiple-choice) questions.

Books

• Καστανιώτη, Αι. (2018). Πολιτική υγείας, από τη διεθνή εμπειρία και την ελληνική πραγματικότητα. Δισίγμα, Code in Eudoxus [77120067]
• Καλογεροπούλου, Μ., & Μουρδουκούτας, Π. (2010). Υπηρεσίες υγείας: οργάνωση και διοίκηση, αποδοτικότητα, ποιότητα. Κλειδάριθμος, Code in Eudoxus [13935]

Additional bibliography

• Θεοδώρου, Μ., Σαρρής, Μ., & Σούλης, Σ. (2001). Συστήματα υγείας. Αθήνα: Παπαζήση, Code in Eudoxus [68388998]
• Μερκούρης, Α. (2008). Διοίκηση νοσηλευτικών υπηρεσιών. Αθήνα: Έλλην, Code in Eudoxus [122081293]
• Πολύζος, Ν. Μ. (2014). Διοίκηση και οργάνωση υπηρεσιών υγείας. Αθήνα: Κριτική, Code in Eudoxus [41955467].

https://eclass.uop.gr/courses/1325/